Iansyst Ltd- Customer Services

Job Title:        Customer Services

Type:               Modern Apprenticeship

 Contract:         Permanent

Salary:            £16,000 – £17500

Hours:             Monday – Friday 9 – 5pm    

                                      

Employer:

Iansyst Ltd, Bonnington Bond, 2 Anderson Place, Edinburgh EH6 5NP

A leading UK Assistive Technology and disability services supplier, providing exceptional assistive computer technology, consultancy, training and software for people with disabilities, tailored to the individual needs.

www.iansyst.co.uk

Work Environment:

Working in an office based environment, with a small team

What might a day in this job look like?

To provide 1stline telephone support to customers with queries and problems with equipment and software provided by iansyst.  To assist with customer queries on Assistive Technology solutions. Enquiries on both Window and Mac platforms

What will I Learn?

  • Soft skills, customer service, IT skills, technical service skills
  • SVQ Level 2 / 3 in Customer Service
  • Disability Awareness Training
  • Dyslexia Awareness Training
  • Assistive technology Training

What Qualifications / Qualities are required?

  • A minimum of National 4/5 in English/Maths/Computing
  • We are looking for someone who is positive / reliable / enthusiastic
  • An interest in computers and technology would be distinct advantage

How to Apply: 

 Please send your CV toveronica@limelightcareers.co.uk

 Closing Date:         

The position will be closed once we have found the right candidate.